/data/pruva/runs/4c3fb457-d972-4b2b-8f84-f813688622c8/bundle/artifacts/runtime-oidc-repro/patched/SimpleHelp/logs/20260703-215222/server.log 03/07 21:52:22.398: M665-22 21:52:22.398 (+ 8) [SimpleHelp] Server Version v5.5 03/07 21:52:22.398: M665-22 21:52:22.398 (+ 0) [SimpleHelp] Server Build 20260526-203544 03/07 21:52:22.399: M665-22 21:52:22.398 (+ 0) [SimpleHelp] SS port (8727) 03/07 21:52:22.399: M665-22 21:52:22.399 (+ 1) [CentralDebugging] CentralDebugging check thread started 03/07 21:52:22.401: M665-22 21:52:22.401 (+ 2) [OS] Detected Ubuntu 26.04 LTS (Resolute Raccoon) Intel/64 03/07 21:52:22.402: M665-22 21:52:22.401 (+ 0) Java Version: 21.0.11 (Azul Systems, Inc. - 21.0.11+10-LTS) 03/07 21:52:22.402: JavaVM: OpenJDK 64-Bit Server VM 21.0.11+10-LTS (Azul Systems, Inc.) 03/07 21:52:22.402: Memory: Max=402653184, Total=402653184, Free=241172480 03/07 21:52:22.402: OS: Ubuntu 26.04 LTS (Resolute Raccoon) Intel/64 7.0.14-arch1-1 (amd64) (32 cores) 03/07 21:52:22.402: User: vscode 03/07 21:52:22.402: User Home: /home/vscode 03/07 21:52:22.402: User Dir: /data/pruva/runs/4c3fb457-d972-4b2b-8f84-f813688622c8/bundle/artifacts/runtime-oidc-repro/patched/SimpleHelp 03/07 21:52:22.402: Current Dir: /data/pruva/runs/4c3fb457-d972-4b2b-8f84-f813688622c8/bundle/artifacts/runtime-oidc-repro/patched/SimpleHelp 03/07 21:52:22.402: Classpath: lib/simplehelp.jar 03/07 21:52:22.402: Temp Dir: /tmp 03/07 21:52:22.402: File Encoding: UTF-8 03/07 21:52:22.402: Charset: UTF-8 (UTF8) 03/07 21:52:22.402: Headless AWT: true 03/07 21:52:22.402: Line Separator: 10 (ASCII value) 03/07 21:52:22.402: Language: US (en, en_US, Coordinated Universal Time) 03/07 21:52:22.402: 03/07 21:52:22.402: M665-22 21:52:22.402 (+ 1) [CentralDebugging] Production ongoing memory tracking ON 03/07 21:52:22.408: M665-22 21:52:22.408 (+ 6) [CentralDebugging] Checking (/data/pruva/runs/4c3fb457-d972-4b2b-8f84-f813688622c8/bundle/artifacts/runtime-oidc-repro/patched/SimpleHelp) 03/07 21:52:22.499: M665-22 21:52:22.499 (+ 91) [KeystoreConfig] Trying to load SSL Keystore 03/07 21:52:22.543: M665-22 21:52:22.542 (+ 43) [KeystoreConfig] SSL Keystore loaded. 03/07 21:52:22.640: M665-22 21:52:22.640 (+ 98) [SSlToTcp] Accepted protocols are [SSLv2Hello, TLSv1.2, TLSv1.3] 03/07 21:52:22.640: M665-22 21:52:22.640 (+ 0) [KeystoreConfig] Trying to load SSL Keystore 03/07 21:52:22.646: M665-22 21:52:22.646 (+ 6) [KeystoreConfig] SSL Keystore loaded. 03/07 21:52:22.651: M665-22 21:52:22.651 (+ 5) [License] ---------------------------------------------------------------------------------------- 03/07 21:52:22.651: M665-22 21:52:22.651 (+ 0) [License] No SimpleSuite license file ('shlicense.txt') found 03/07 21:52:22.651: M665-22 21:52:22.651 (+ 0) [License] SimpleSuite Evaluation allowed for up to one connected session for 21 days from installation date 03/07 21:52:22.651: M665-22 21:52:22.651 (+ 0) [License] ---------------------------------------------------------------------------------------- 03/07 21:52:22.651: 03/07 21:52:22.652: M665-22 21:52:22.652 (+ 1) [Testing] Testing is Off 03/07 21:52:22.668: M665-22 21:52:22.668 (+ 16) [SSLManager] Initialising keystore configuration/sslconfig/simplehelp-keystore 03/07 21:52:22.669: M665-22 21:52:22.669 (+ 1) [ExtendableKeystore] Attempting to load keystore as JKS 03/07 21:52:22.669: M665-22 21:52:22.669 (+ 0) [SSLManager] Initialising trust manager 03/07 21:52:22.669: M665-22 21:52:22.669 (+ 0) [SHTrustManager] Initialising SH keystore with 0 certificates 03/07 21:52:22.674: M665-22 21:52:22.674 (+ 5) [ProxyServer] Pre-init 03/07 21:52:22.709: M665-22 21:52:22.709 (+ 35) [SecureMessengerDB] Initialising secure messenger DB with size 10000 03/07 21:52:22.709: M665-22 21:52:22.709 (+ 0) [SecureMessengerDB] Most recent contact was Thu Jan 01 00:00:00 UTC 1970 03/07 21:52:22.709: M665-22 21:52:22.709 (+ 0) [ProxyServer] Loading keys... 03/07 21:52:22.709: M665-22 21:52:22.709 (+ 0) [BCUtil] Server keystore 1568 03/07 21:52:22.711: M665-22 21:52:22.711 (+ 2) [ServerKeys] Server keys file date is Fri Jul 03 21:52:05 UTC 2026 03/07 21:52:22.711: M665-22 21:52:22.711 (+ 0) [ProxyServer] Loaded keys. 03/07 21:52:22.711: M665-22 21:52:22.711 (+ 0) [VideoEncoderQueue] Initialising in configuration/recordings 03/07 21:52:22.712: M665-22 21:52:22.711 (+ 0) [ProxyServer] No Global Recovery Key 03/07 21:52:22.712: M665-22 21:52:22.712 (+ 1) [VideoEncoderQueue] Checking for erroneously uploaded recordings... 03/07 21:52:22.713: M665-22 21:52:22.713 (+ 1) [ProxyServer] Public Key Hash: b2feec61a0724351a311a41ca2af9e7a08c5d91078bfbed700d861829ee100e1e39aec5e0bd7e1c1eba7c16b38dc20e1c21b827a67630ae73eb99ac1cb86cf0b (Portion: 3eb99ac1cb86cf0b) 03/07 21:52:22.713: M665-22 21:52:22.713 (+ 0) [Licensing] Assessing license... 03/07 21:52:22.713: M665-22 21:52:22.713 (+ 0) [Licensing] *** No valid license found, this is a new installation 03/07 21:52:22.715: M665-22 21:52:22.715 (+ 2) [Presentation] Presentation API loaded 03/07 21:52:22.715: M665-22 21:52:22.715 (+ 0) [APIAuthentication] Authentication API loaded 03/07 21:52:22.715: M665-22 21:52:22.715 (+ 0) [Mobile] Server API loaded 03/07 21:52:22.715: M665-22 21:52:22.715 (+ 0) [MobileCustomer] Server API loaded 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 6) [UDP Server] Buffer size 2048000 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [Pooled UDP Server] Starting 10 handlers with pri 10 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [Pooled UDP Server] Starting 1 fail handlers with pri 10 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [ProxyServer] Bound to UDP port ALL:80 OK 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [ProxyServer] Bound to TCP port ALL:80 OK 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [UDP Server] Buffer size 2048000 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [Pooled UDP Server] Starting 10 handlers with pri 10 03/07 21:52:22.722: M665-22 21:52:22.721 (+ 0) [Pooled UDP Server] Starting 1 fail handlers with pri 10 03/07 21:52:22.722: M665-22 21:52:22.722 (+ 1) [ProxyServer] Bound to UDP port ALL:443 OK 03/07 21:52:22.722: M665-22 21:52:22.722 (+ 0) [ProxyServer] Bound to TCP port ALL:443 OK 03/07 21:52:22.722: M665-22 21:52:22.722 (+ 0) [SimpleHelp] ******************************************** 03/07 21:52:22.723: M665-22 21:52:22.722 (+ 0) [SimpleHelp] Server Launched Successfully 03/07 21:52:22.723: M665-22 21:52:22.722 (+ 0) [SimpleHelp] Switching to encrypted logging now. No additional logging will appear here. 03/07 21:52:22.723: M665-22 21:52:22.722 (+ 0) [SimpleHelp] ******************************************** 03/07 21:52:22.723: M665-22 21:52:22.723 (+ 1) [ProxyServer] Querying external site https://www.simple-help.com/whatismyip to get WAN IP 03/07 21:52:22.731: M665-22 21:52:22.731 (+ 8) [InitThread] Starting history init thread. 03/07 21:52:22.732: M665-22 21:52:22.732 (+ 1) [ProxyServer] Alert state verified 03/07 21:52:22.735: M665-22 21:52:22.734 (+ 2) [LuceneIndexer] Opening configuration/history/index 03/07 21:52:22.739: M665-22 21:52:22.739 (+ 5) [LocalTransport ND1238859592210796983714] ND1238859592210796983714 receiving packets on endpoint LOCAL-PROXYSERVER 03/07 21:52:22.747: M665-22 21:52:22.747 (+ 8) [ProxyServer] Starting node transact listener for ND5372053352885766681277 03/07 21:52:22.748: M665-22 21:52:22.748 (+ 1) [ProxyServer] Starting node transact listener for ND1238859592210796983714 03/07 21:52:22.753: M665-22 21:52:22.753 (+ 5) [Peer] No peer servers configured 03/07 21:52:22.822: M665-22 21:52:22.821 (+ 68) [NioSsl] 3 Protocols enabled: 03/07 21:52:22.822: M665-22 21:52:22.821 (+ 0) [NioSsl] -- TLSv1.3 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 1) [NioSsl] -- TLSv1.2 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- SSLv2Hello 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] 18 Ciphers enabled: 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_AES_128_GCM_SHA256 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_DHE_DSS_WITH_AES_256_CBC_SHA 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_AES_256_GCM_SHA384 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_DHE_RSA_WITH_AES_256_CBC_SHA 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_CHACHA20_POLY1305_SHA256 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 03/07 21:52:22.822: M665-22 21:52:22.822 (+ 0) [NioSsl] -- TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA 03/07 21:52:22.865: M665-22 21:52:22.865 (+ 43) [SubstitutionStreamer] Detected a compressed build 03/07 21:52:22.867: M665-22 21:52:22.867 (+ 2) [WebDownloadServer] Initiating translation wrappers... 03/07 21:52:23.012: M665-22 21:52:23.012 (+ 145) [ProxyServerAuthentication] No session token passed in. 03/07 21:52:23.015: M665-22 21:52:23.015 (+ 3) [ProxyServerAuthentication] Sending authorization URL to the remote technician 03/07 21:52:23.030: M665-22 21:52:23.030 (+ 15) [OIDCAuthenticator] Received OIDC response 03/07 21:52:23.105: M665-22 21:52:23.104 (+ 714) java.lang.Exception: OIDC callback response registration failed 03/07 21:52:23.105: M665-22 21:52:23.105 (+ 1) at com.aem.shelp.proxy.wds.OIDCCallbackManager.registerOIDCResponse(OIDCCallbackManager.java:189) 03/07 21:52:23.105: M665-22 21:52:23.105 (+ 0) at com.aem.shelp.proxy.wds.WebDownloadServer.processOneHttpQuery(WebDownloadServer.java:1484) 03/07 21:52:23.105: M665-22 21:52:23.105 (+ 0) at com.aem.shelp.proxy.wds.WebDownloadServer.processAfterHttpQuery(WebDownloadServer.java:836) 03/07 21:52:23.105: M665-22 21:52:23.105 (+ 0) at com.aem.shelp.proxy.wds.WebDownloadServer.processOneLoop(WebDownloadServer.java:737) 03/07 21:52:23.105: M665-22 21:52:23.105 (+ 0) at com.aem.shelp.proxy.wds.WebDownloadServer.processAll(WebDownloadServer.java:729) 03/07 21:52:23.105: M665-22 21:52:23.105 (+ 0) at com.aem.shelp.proxy.wds.WebDownloadServer.run(WebDownloadServer.java:716) /data/pruva/runs/4c3fb457-d972-4b2b-8f84-f813688622c8/bundle/artifacts/runtime-oidc-repro/patched/SimpleHelp/logs/server.log 03/07 21:52:22.398: M665-22 21:52:22.398 (+ 8) [SimpleHelp] Server Version v5.5 03/07 21:52:22.398: M665-22 21:52:22.398 (+ 0) [SimpleHelp] Server Build 20260526-203544 03/07 21:52:22.399: M665-22 21:52:22.398 (+ 0) [SimpleHelp] SS port (8727) 03/07 21:52:22.399: M665-22 21:52:22.399 (+ 1) [CentralDebugging] CentralDebugging check thread started 03/07 21:52:22.401: M665-22 21:52:22.401 (+ 2) [OS] Detected Ubuntu 26.04 LTS (Resolute Raccoon) Intel/64 03/07 21:52:22.402: M665-22 21:52:22.401 (+ 0) Java Version: 21.0.11 (Azul Systems, Inc. - 21.0.11+10-LTS) 03/07 21:52:22.402: JavaVM: OpenJDK 64-Bit Server VM 21.0.11+10-LTS (Azul Systems, Inc.) 03/07 21:52:22.402: Memory: Max=402653184, Total=402653184, Free=241172480 03/07 21:52:22.402: OS: Ubuntu 26.04 LTS (Resolute Raccoon) Intel/64 7.0.14-arch1-1 (amd64) (32 cores) 03/07 21:52:22.402: User: vscode 03/07 21:52:22.402: User Home: /home/vscode 03/07 21:52:22.402: User Dir: /data/pruva/runs/4c3fb457-d972-4b2b-8f84-f813688622c8/bundle/artifacts/runtime-oidc-repro/patched/SimpleHelp 03/07 21:52:22.402: Current Dir: /data/pruva/runs/4c3fb457-d972-4b2b-8f84-f813688622c8/bundle/artifacts/runtime-oidc-repro/patched/SimpleHelp 03/07 21:52:22.402: Classpath: lib/simplehelp.jar 03/07 21:52:22.402: Temp Dir: /tmp 03/07 21:52:22.402: File Encoding: UTF-8 03/07 21:52:22.402: Charset: UTF-8 (UTF8) 03/07 21:52:22.402: Headless AWT: true 03/07 21:52:22.402: Line Separator: 10 (ASCII value) 03/07 21:52:22.402: Language: US (en, en_US, Coordinated Universal Time) 03/07 21:52:22.402: 03/07 21:52:22.402: M665-22 21:52:22.402 (+ 1) [CentralDebugging] Production ongoing memory tracking ON 03/07 21:52:22.408: M665-22 21:52:22.408 (+ 6) [CentralDebugging] Checking (/data/pruva/runs/4c3fb457-d972-4b2b-8f84-f813688622c8/bundle/artifacts/runtime-oidc-repro/patched/SimpleHelp) 03/07 21:52:22.499: M665-22 21:52:22.499 (+ 91) [KeystoreConfig] Trying to load SSL Keystore 03/07 21:52:22.543: M665-22 21:52:22.542 (+ 43) [KeystoreConfig] SSL Keystore loaded. 03/07 21:52:22.640: M665-22 21:52:22.640 (+ 98) [SSlToTcp] Accepted protocols are [SSLv2Hello, TLSv1.2, TLSv1.3] 03/07 21:52:22.640: M665-22 21:52:22.640 (+ 0) [KeystoreConfig] Trying to load SSL Keystore 03/07 21:52:22.646: M665-22 21:52:22.646 (+ 6) [KeystoreConfig] SSL Keystore loaded. 03/07 21:52:22.651: M665-22 21:52:22.651 (+ 5) [License] ---------------------------------------------------------------------------------------- 03/07 21:52:22.651: M665-22 21:52:22.651 (+ 0) [License] No SimpleSuite license file ('shlicense.txt') found 03/07 21:52:22.651: M665-22 21:52:22.651 (+ 0) [License] SimpleSuite Evaluation allowed for up to one connected session for 21 days from installation date 03/07 21:52:22.651: M665-22 21:52:22.651 (+ 0) [License] ---------------------------------------------------------------------------------------- 03/07 21:52:22.651: 03/07 21:52:22.652: M665-22 21:52:22.652 (+ 1) [Testing] Testing is Off 03/07 21:52:22.668: M665-22 21:52:22.668 (+ 16) [SSLManager] Initialising keystore configuration/sslconfig/simplehelp-keystore 03/07 21:52:22.669: M665-22 21:52:22.669 (+ 1) [ExtendableKeystore] Attempting to load keystore as JKS 03/07 21:52:22.669: M665-22 21:52:22.669 (+ 0) [SSLManager] Initialising trust manager 03/07 21:52:22.669: M665-22 21:52:22.669 (+ 0) [SHTrustManager] Initialising SH keystore with 0 certificates 03/07 21:52:22.674: M665-22 21:52:22.674 (+ 5) [ProxyServer] Pre-init 03/07 21:52:22.709: M665-22 21:52:22.709 (+ 35) [SecureMessengerDB] Initialising secure messenger DB with size 10000 03/07 21:52:22.709: M665-22 21:52:22.709 (+ 0) [SecureMessengerDB] Most recent contact was Thu Jan 01 00:00:00 UTC 1970 03/07 21:52:22.709: M665-22 21:52:22.709 (+ 0) [ProxyServer] Loading keys... 03/07 21:52:22.709: M665-22 21:52:22.709 (+ 0) [BCUtil] Server keystore 1568 03/07 21:52:22.711: M665-22 21:52:22.711 (+ 2) [ServerKeys] Server keys file date is Fri Jul 03 21:52:05 UTC 2026 03/07 21:52:22.711: M665-22 21:52:22.711 (+ 0) [ProxyServer] Loaded keys. 03/07 21:52:22.711: M665-22 21:52:22.711 (+ 0) [VideoEncoderQueue] Initialising in configuration/recordings 03/07 21:52:22.712: M665-22 21:52:22.711 (+ 0) [ProxyServer] No Global Recovery Key 03/07 21:52:22.712: M665-22 21:52:22.712 (+ 1) [VideoEncoderQueue] Checking for erroneously uploaded recordings... 03/07 21:52:22.713: M665-22 21:52:22.713 (+ 1) [ProxyServer] Public Key Hash: b2feec61a0724351a311a41ca2af9e7a08c5d91078bfbed700d861829ee100e1e39aec5e0bd7e1c1eba7c16b38dc20e1c21b827a67630ae73eb99ac1cb86cf0b (Portion: 3eb99ac1cb86cf0b) 03/07 21:52:22.713: M665-22 21:52:22.713 (+ 0) [Licensing] Assessing license... 03/07 21:52:22.713: M665-22 21:52:22.713 (+ 0) [Licensing] *** No valid license found, this is a new installation 03/07 21:52:22.715: M665-22 21:52:22.715 (+ 2) [Presentation] Presentation API loaded 03/07 21:52:22.715: M665-22 21:52:22.715 (+ 0) [APIAuthentication] Authentication API loaded 03/07 21:52:22.715: M665-22 21:52:22.715 (+ 0) [Mobile] Server API loaded 03/07 21:52:22.715: M665-22 21:52:22.715 (+ 0) [MobileCustomer] Server API loaded 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 6) [UDP Server] Buffer size 2048000 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [Pooled UDP Server] Starting 10 handlers with pri 10 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [Pooled UDP Server] Starting 1 fail handlers with pri 10 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [ProxyServer] Bound to UDP port ALL:80 OK 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [ProxyServer] Bound to TCP port ALL:80 OK 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [UDP Server] Buffer size 2048000 03/07 21:52:22.721: M665-22 21:52:22.721 (+ 0) [Pooled UDP Server] Starting 10 handlers with pri 10 03/07 21:52:22.722: M665-22 21:52:22.721 (+ 0) [Pooled UDP Server] Starting 1 fail handlers with pri 10 03/07 21:52:22.722: M665-22 21:52:22.722 (+ 1) [ProxyServer] Bound to UDP port ALL:443 OK 03/07 21:52:22.722: M665-22 21:52:22.722 (+ 0) [ProxyServer] Bound to TCP port ALL:443 OK 03/07 21:52:22.722: M665-22 21:52:22.722 (+ 0) [SimpleHelp] ******************************************** 03/07 21:52:22.723: M665-22 21:52:22.722 (+ 0) [SimpleHelp] Server Launched Successfully 03/07 21:52:22.723: M665-22 21:52:22.722 (+ 0) [SimpleHelp] Switching to encrypted logging now. No additional logging will appear here. 03/07 21:52:22.723: M665-22 21:52:22.722 (+ 0) [SimpleHelp] ********************************************